Kaiser Redwood City earns top national score for safety, quality

Kaiser Permanente Redwood City is among 16 Kaiser Permanente Northern California hospitals recognized by the Leapfrog Group with a top score of “A” in its annual safety report, which examined and graded more than 2,600 hospitals throughout the United States.

Other Kaiser Permanente hospitals in Northern California with “A” scores include: Fremont, Fresno, Manteca, Modesto, Oakland, Richmond, Roseville, Sacramento, San Francisco, San Rafael, Santa Clara, Santa Rosa, South San Francisco, Vacaville and Vallejo. Additionally, Kaiser Permanente hospitals in Antioch, San Jose, South Sacramento and Walnut Creek received a “B” score.

The COVID-19 pandemic has created unprecedented challenges for the collective national health care system. Kaiser Permanente Northern California hospitals continue to be consistently recognized as among the country’s best for outstanding patient safety, outcomes and patient experience.

“This consumer- based award serves to validate at Kaiser Permanente we put our patients and their care first,” said Sheila Gilson, Sr. Vice-President and Area Manager at Kaiser Permanente Redwood City. “We are pleased to see Kaiser Permanente Redwood City is being recognized for the high-quality health care provided by our physicians, nurses and staff.”

The Leapfrog Group, an independent national nonprofit run by employers and other large purchasers of health benefits, released its Hospital Safety Grades after examining publicly available data on patient injuries, medical and medication errors and infections at U.S. hospitals, which were then assigned A, B, C, D or F grades for their safety records.

“Our physicians and staff use advanced technology while delivering exceptional care with warmth and compassion for our members,” said Grace Firtch, MD. Physician-in-Chief, Kaiser Permanente Redwood City. “Receiving high marks from The Leapfrog Group is a testament to Kaiser Permanente Redwood City’s commitment to quality health care and patient safety.”

Nationally, 29 of 39 Kaiser Permanente hospitals, or nearly three-fourths of Kaiser Permanente hospitals, received an “A” grade. Nationwide, approximately one-third of hospitals received an A rating.

Kaiser Permanente is one of America’s leading integrated health care providers and serves more than 12.4 million members.

The Hospital Safety Grades report utilize hospital performance data collected by national health care organizations, including the Centers for Disease Control and Prevention and the U.S. Department of Health and Human Services. Grades are calculated based on more than 2 dozen publicly available measures related to patient care, medication errors, and infection prevention and released as a free resource to help patients and their families make informed health care decisions.

For more information and a complete list of the hospital safety grades, visit Leapfrog.