Your New Medicare Cards Are In The Mail, California

CALIFORNIA – The U.S. Centers for Medicare & Medicaid Services today began mailing new Medicare cards intended to help protect the safety and security of people with Medicare benefits in California, according to officials.

The new cards no longer contain a person’s Social Security number, but rather a randomly-assigned Medicare number to guard identities of people with Medicare, reduce fraud and offer better safeguards of health and financial information.

“Removing Social Security numbers from Medicare cards is one of the many ways CMS is committed to putting patients first and improving the consumer healthcare experience,” said Greg Dill, CMS regional administrator for California.

“This change not only protects Medicare patients from fraud, but also safeguards taxpayer dollars by making it harder for criminals to use Social Security numbers to falsely bill Medicare for care services and benefits that were never performed.”

Work on the initiative evolved from the enactment of the Medicare Access and CHIP Reauthorization Act of 2015, officials said.

Californians new to Medicare started to receive their new Medicare cards in April, along with others across the country when the mailing first began.

As soon as people receive their new Medicare cards, they should safely and securely destroy their old Medicare card and keep their new Medicare number confidential, according to officials.

The new Medicare card will not change any of the program benefits and services that eligible people enrolled in Medicare receive, the agency added.

People with Medicare and their caregivers can visit medicare.gov/newcard to find out when new Medicare cards will be mailed to their areas, or sign up for email notifications about the new card mailings.

Healthcare providers, suppliers and Medicare recipients will be able to use look-up tools that allow access to the new Medicare numbers when needed. There will be a 21-month transition period for healthcare providers and suppliers to use either the former Social Security-based Medicare number or the new Medicare number to ensure a seamless transition, the agency said.

As the new Medicare cards are being mailed, the agency warned that people with Medicare should look out for scams and follow these tips:

• Medicare will never contact you for your Medicare number or other personal information so you can obtain your new Medicare card.
• Don’t pay for your new Medicare card. It’s free. If anyone calls or approaches you and says you need to pay for it, that’s a scam.
• Guard your card. When you get your new card, safeguard it like you would health insurance or credit cards.
• Only give your new Medicare number to doctors, pharmacists, other health care providers, your insurers, or people you trust to work with Medicare on your behalf.

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