Crime & Safety
San Mateo County Can Now Text 911 For Help From Cal Fire CZU
Find out how to text 911 to request emergency help from the Cal Fire branch serving San Mateo and Santa Cruz counties.
SAN MATEO COUNTY, CA — Cal Fire CZU's Emergency Command Center that responds to emergencies in San Mateo and Santa Cruz counties is the latest public agency to now provide the option to send text messages to 911 if necessary, Cal Fire officials said Monday.
The service is meant for people who cannot safely call 911 or are hearing- or speech-impaired. Only SMS text messages are accepted, not videos, photos or MMS messages, according to the agency.
People texting 911 should include the location and type of emergency in their initial message. Many other Bay Area first responders have implemented a 911 text message service in recent months and years.
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