Starting Sat. Marin Residents Can Receive Emergency Alerts By Text or Email

People who live, work or attend school in Marin County will soon be able to receive emergency alerts by text, voice or email on their cell phones through the Alert Marin system.  

The new cutting edge Alert Marin emergency notification system is an upgrade to the existing Telephone Emergency Notification System (TENS) the county began five years ago.   

TENS uses a combination of telephone, computer and Geographic Information System technologies that sends recorded emergency information or warnings to listed and unlisted or blocked landline telephone numbers in designated geographic areas, and by SMS text and/or email, said Christopher Reilly, the Marin County Sheriff's Office's Emergency Services manager.  

Alert Marin will send emergency information by text, voice or email to cell phone and Voice over Internet Protocol (VoIP) phone numbers.  

"Most people are abandoning their landlines. This will give us access to more phone lines and send out messages faster," Reilly said.   

Sending the alerts by text, voice or email to cell phones is the main upgrade to the TENS communication system the county put in place five years ago, Reilly said.  

The Alert Marin system will be launched to the public on Saturday when volunteers will pass out literature and answer questions at 10 police and fire stations and city and county libraries in Marin County.  

Anyone who lives, works or attends school in the county can register their cell phone or VoIP phone number on the secure, self-registration portal, www.alertmarin.org.  

Participants age 18 or older may register different geographic locations to receive emergency notifications, including, home, work, a child's school, parents' home or businesses.   

Each address is a separate registration and requires a separate, unique email. Two cell phone numbers and one VoIP number may be registered per email address.   "

The three main emergencies in Marin County are wildfires, earthquakes and floods," Reilly said.   

TENS has been used for those events and subsequent evacuations, hazard warnings and crimes that affect a neighborhood.   

It can also be used for reporting missing children or adults at risk, shelter in place advisories, tsunami warnings and school lockdowns during police actions.   TENS augments other public notification systems that include sirens, radio, television and the Internet. The upgraded system also includes TTY/TDD messaging for the deaf.    

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