Millbrae Scam Alert: Be Cautious About Third Party Online Bill Paying

Press release from the City of Millbrae:

March 12, 2021

Today, the City’s Finance Department received an inquiry from a resident regarding the third-party online bill paying platform doxo.com.

This site is not associated with the City of Millbrae and is a scam. Do not use the doxo.com site.

The City of Millbrae has never given Doxo, or any other third-party platform, permission to collect and pay water and sewer bills for residents.

The City is currently in the process of developing an online payment portal so that residents can easily pay their water and sewer bills online.

The City’s online bill paying portal will be available to all residents on April 1, 2021.

The City of Millbrae does not endorse third-party bill paying platforms and advises residents to avoid using them.

This press release was produced by the City of Millbrae. The views expressed here are the author’s own.