Citrus College noncredit programs facilitate personal growth

By Mary Ann Lutz, Citrus College Governing Board Member

As the Los Angeles region begins to rebound from the global pandemic, many people continue to experience economic uncertainty. In fact, the most recent numbers from the Bureau of Labor Statistics show that unemployment rates are well above their levels prior to the outbreak of COVID-19. Experts encourage those facing new or long-term unemployment to enhance their employment opportunities by developing new professional skills. Citrus College’s noncredit education offerings allow local residents to do just that.

Part of the college’s continuing education program, Citrus College noncredit classes are designed to supplement a student’s personal growth and professional proficiencies. With topics ranging from basic skills to English as a second language (ESL), the classes are tuition free and open to all California residents. An academic counselor that specializes in noncredit education is also available to help guide students in setting goals, planning their educational futures and achieving success.

Recently, Citrus College advanced its commitment to providing quality noncredit education experiences by introducing two new certificate programs. The business information worker certificate and the customer service certificate were offered for the first time this spring. A great way to expand a student’s skill set or prepare them to reenter the workforce, the courses for these certificates are taught by instructors who meet state qualifications and have professional experience in their fields.

To earn a business information worker certificate, students must enroll in three specific classes to help them learn office technology skills: Introduction to Microsoft Office Applications, Computer Keyboarding and Document Processing, and ESL Preparation for Employment and Academics. Combined, these classes provide them with skills that will help them succeed in the workplace or continue their educations.

To earn a customer service certificate, students can choose one of three options: a general customer service certificate, which requires the completion of two courses; a customer service call center certificate, which requires the completion of three courses; and a customer service retail certificate, which requires the completion of three courses. After only 8 to 12 weeks, students can earn these certificates and demonstrate their level of competency to current or prospective employers.

Of course, Citrus College’s Continuing Education program also offers other noncredit certificates. For example, ESL certificates empower adult English language learners to achieve their educational, occupational, personal and community goals. In addition, two new certificates are expected to debut during the fall 2021 semester: business entrepreneurship and workforce readiness. Currently being developed, these professional certifications will give students a competitive advantage and provide them with credibility in the workplace.

Important pathways to opportunity, noncredit courses are often the first step on a student’s academic journey. Many times, noncredit students choose to continue their learning by enrolling in credit courses. Some students even go on to earn associate degrees and pursue advanced education.

As the Monrovia area’s representative on the Citrus Community College District Board of Trustees, I am proud of Citrus College’s robust continuing education program and many noncredit options. For more information, please visit www.citruscollege.edu/ce.