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Want More Money? Bank CEO Shares Tips and Tricks
Adriaan van Zyl, CEO at MyCBB shares the top complaints and misconceptions people have about bank accounts and how to avoid common pitfalls.

Adriaan van Zyl, CEO at MyCBB has been pioneering internet banking teams since 2005.
Patch: What’s the biggest misconception people have when it comes to opening bank accounts?
That it has to be a lengthy process of going to a bank branch. With modern technology, it takes just a few minutes on the internet from the comfort of your home or office. With remote and mobile deposit, as well as extensive ATM networks, there is really no more need for most customers to visit a bank branch.
Patch: What’s the most common complaint people have when it comes to banking?
A quick search on the internet will reveal that the top complaints from bank customers are fees, and not being able to speak with a real person. “Why must I pay to put my money in a bank?” is often asked. And “why can’t I speak to a real person when I need to?”
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Patch: Everyone is looking for ways to save money, what are some suggestions?
Look for a bank out there that offers low fee or no fee checking accounts, while also paying a good interest rate on the same account. They do exist. Most likely you will find it to be an online bank and not the traditional big branch network banks. Be careful of teaser rates. If the rate is at the top end of the spectrum, it most likely will be dropped as soon as your account has settled in.
Patch: What else do you want people to know?
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At MyCBB by not focusing on building branches, we pass the savings on to consumers in the form of low or zero fees, as well as above average deposit rates. We offer free checking accounts and good interest rates on the same account, as well as good rates on our CD and Money Market accounts. You can conduct all of your transactions online or on your mobile device, but you always have the option to pick up the phone to speak with a real person. A real person in the US. You can learn more at www.MyCBB.com
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