Traffic & Transit
Get BART Records Online: New Option
BART receives over 300 requests for public records every year. This modernizes the effort.
BAY AREA — BART announced Wednesday a new online portal that is meant to make it easier to get public records from the transit agency.
The new portal is aimed at making BART more transparent and efficient. "We receive over 300 CPRA requests every year," BART district secretary Patricia Williams said in a statement. "This solution modernizes our approach to those requests."
BART did not have a way for people to request records online before the portal's creation. Most of the time it was done via email. Now users can submit, track, receive and pay for documents online.
Find out what's happening in San Leandrofor free with the latest updates from Patch.
Users' ability to track requests, which can be done each step of the way, may be the best feature of the new portal, BART spokesperson Anna Duckworth said.
Members of the public without a computer can still request records by phone at (510) 464-6080 or by fax at (510) 464-6011 or by standard mail addressed to Public Records, c/o District Secretary, BART, 300 Lakeside Drive, 23rd Floor, Oakland, CA 94612. — Bay City News