Community Corner
Woman Charged $5,705 For Coffee Spent Months Fighting For Refund
Lisa Angello of Aurora, Colorado, was charged more than $5,700 for a cinnamon dolce latte purchased at Gaylord Rockies.
AURORA, CO — An Aurora woman spent more than two months battling her bank and a Colorado resort after she was charged more than $5,700 for a cup of coffee she purchased on Christmas Eve.
Lisa Angello had met a client at Gaylord Rockies Resort & Convention Center in Aurora when she purchased a cinnamon dolce latte from the convenience store inside, she told The Denver Channel. The following Monday, she received an overdraft alert from her bank, USAA.
Angello had been charged $5,705.70 for her single cup of coffee.
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The discovery prompted a "two-month nightmare" of phone calls and emails between Angelo, her bank and Gaylord Rockies. It wasn't until she contacted The Denver Channel that she finally received a provisional credit to her bank account.
"And it doesn't even matter whose fault it is anymore. I just want it rectified," Angello told the news station. "I want it made right."
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