Tropical Storm Isaias: 5,000 Still Without Power In New Canaan

NEW CANAAN, CT — Tropical Storm Isaias roared through Connecticut on Tuesday, leaving a trail of destruction and power outages throughout New Canaan and various parts of the state. As a result, Everource officials have been left scrambling for solutions.

As of Friday evening, three days after the storm, about 5,000 Eversource utility customers remained without power in New Canaan, or just under 60 percent of the customers in town.

Late Thursday night, Eversource — which the state is investigating due to its poor response to the storm — said it expects to have power restored to virtually all of its customers by late Tuesday night.

"Eversource estimates it will make significant progress by the end of the weekend and have its restoration substantially complete by Tuesday, August 11th at 11:59 p.m., with many customers restored before that time," officials wrote. "Substantially complete means fewer than one percent of customers are still without power."

Additional crews were expected to arrive to help out in Connecticut on Friday, apparently because they were not requested earlier by Eversource officials.

New Canaan First Selectman Kevin Moynihan expressed his displeasure with Eversource on Thursday.

"I have contacted Governor Lamont's office directly and through our Assembly representatives to ask that Eversource be ordered to cooperate more effectively with our EOC and Public Works teams in the restoration effort," Moynihan said.

Internet service was down for large portions of Fairfield County in the days following the storm, but much of it was back in service by Friday, according to Altice. Many customers of Frontier Communications, however, still did not have internet service on Friday.

"Residents can find free open Internet access and phone charging at the Library, in and around Town Hall and seniors only can go to Lapham Center for cooling, charging and Internet access," Moynihan added. "Please be sure to wear your masks and maintain social distancing at these locations."