StoneRidge’s Management Company Ranked #1 in J.D. Power Study

StoneRidge Senior Living, managed by Life Care Services®, An LCS® Company, announced that its management company ranked highest in customer satisfaction in the J.D. Power 2019 U.S. Senior Living Study.

StoneRidge is proud to be a part of Life Care Services, which achieved the highest score in all seven study factors: resident services and activities; community staff; food and beverage; new resident orientation; resident cost; community and grounds; and resident apartment unit. Life Care Services, the nation’s second-largest senior living operator, scored 843 on a 1,000-point scale, a full 49 index points above the second-highest performing senior living organization.

The J.D. Power 2019 U.S. Senior Living Study examines industry-level performance metrics of senior living providers, and highlights the best practices that are critical to customer satisfaction, advocacy, and loyalty. The study’s comprehensive view of the senior living resident experience provides an independent and objective measure of the overall satisfaction levels among U.S. customers. StoneRidge serves more than 300 residents and 220 team members.

“Our company is committed to providing the resources for communities to deliver an exceptional resident experience driven by innovation, signature programs and quality services. The J.D. Power award represents the voice of the senior living customer, and I can’t think of a more important voice than that of the residents we serve,” says Joel Nelson, president and CEO of LCS, the parent company for Life Care Services. “StoneRidge employees have a passion for serving seniors, and their dedication to its residents continually inspires me.”

J.D. Power surveyed 3,021 residents, family members, and friends of residents living in independent living, assisted living, or memory care communities across the United States.

For more information about StoneRidge Senior Living, visit www.StoneRidgeLCS.com or call 860-572-4494.

About Life Care Services®

Life Care Services, An LCS Company, is the second-largest operator of senior living communities in the nation and has expertise in the management of both Life Plan Communities and rental communities. From independent living to assisted living, skilled nursing to memory care, Life Care Services has the experience required to boost community financial performance, increase occupancy, and develop new lifestyle and health initiatives to meet consumer expectations and help communities thrive. For more information, visit lifecareservices-seniorliving.com.

About StoneRidge Senior Living

StoneRidge is a senior living community set on 32 beautiful acres less than three miles from downtown Mystic, StoneRidge offers residents the best of both worlds: a fulfilling lifestyle in one of the most attractive spots on the Connecticut coast. Here, residents have a choice and a voice in how they live. Established in 2004 as the first Continuing Care Retirement Community (CCRC) in southeastern Connecticut, StoneRidge offers the security of lifelong care, including assistance-in-living, assisted living, memory care, skilled nursing and rehabilitation. It all adds up to a quality of life unmatched in the region