Personal Finance

CarMax To Fill 3,700 Positions Nationwide By End Of Year

There are 23 CarMax stores in Florida seeking service technicians, customer service consultants and technology support employees.

There are 23 CarMax stores in Florida seeking service technicians, customer service consultants and technology support employees.
There are 23 CarMax stores in Florida seeking service technicians, customer service consultants and technology support employees. (Adam Ewing/CarMax)

TAMPA, FL ? Named one of Fortune Magazine's 100 Best Companies to Work For, Richmond, Virginia-based CarMax Inc. announced plans to hire for 3,700 positions companywide by the end of year.

At a time when many retailers are hiring for temporary seasonal positions, CarMax is looking for candidates seeking to build careers.

The nation?s largest buyer and seller of used cars, CarMax is looking to fill existing positions and expand its workforce to support company growth and enhance its industry-leading customer experience and ecommerce capabilities.

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Candidates can apply now for open positions at careers.carmax.com.

CarMax has more than 27,000 associates nationwide and is hiring for a variety of positions among its customer experience centers, digital innovation centers, corporate locations and more than 220 stores nationwide.

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Positions in high demand include:

  • 1,400-plus auto technicians and service operations associates (including detailers and painters. CarMax?s highly trained associates will primarily work on reconditioning vehicles and preparing them for sale.

Automotive technicians find value in the company?s award-winning training program, strong opportunities to grow long-term careers, reimbursement programs for ASE certification, and free or discounted tools.

Auto technicians earn $19 to $53 per hour (varies by location and experience).

Select locations offer sign-on bonuses of up to $7,500 for some positions.

  • 700-plus customer service consultants, assistants and managers who work directly with customers online and over the phone to provide support during their car-buying journey. These roles help customers with online shopping and financing until the customer is ready to pick up the vehicle or receive it through home delivery.

Customer service consultants earn $18 to $20 per hour plus a monthly bonus.

Select locations offer sign-on bonuses of up to $2,000 for some positions and an additional $1,500 bonus for bilingual hires.

  • 900-plus store sales and business office associates. Sales consultants work directly with customers to answer questions and help them find the best vehicle option to fit their needs. Business office associates guide customers through the administrative process associated with vehicle sales and support the functions of all store departments.

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  • 150-plus digital technology, product and data science employees who leverage technology and methodologies to deliver exceptional customer and associate experiences. With digital innovation at the core of CarMax?s customer experience, these roles advance technology solutions through machine learning, data science and software development to make the car-buying process easier. Positions include software engineers, architects, technology managers, technology analysts and more.

It includes both hybrid and remote positions with offices based out of CarMax?s Dallas Technology Innovation Center or corporate headquarters in Richmond.

?The foundation of our company?s success is our exceptional associates, and we?re looking for candidates who will help us deliver the most customer-centric experience in the industry,? said Diane Cafritz, chief human resources officer and senior vice president at CarMax. "CarMax has a people-first culture and we are steadfast in investing in our associates and providing training opportunities to support their growth and help them build great careers.?

CarMax offers competitive pay and generous benefits that include:

  • Discounts on car purchases, which saves associates up to $3,000 on a vehicle and is extended to family members ? including spouses, parents, grandparents, siblings and children.
  • Immediate 401(k) eligibility with an industry-leading 6 percent match on contributions.
  • Wellness benefits such as gym discounts and free access to Headspace that provides guided meditation and mindfulness that can support overall well-being and better sleep.
  • Career paths driven by our variety of roles with training and support for associate career growth.
  • Volunteer team builders and opportunities to make an impact in communities and support causes associates are passionate about.
  • Additional benefits include paid time off, medical plan, tuition reimbursement, adoption assistance and an employee stock purchase plan.

CarMax has 23 stores in Florida including Tampa, Clearwater, Orlando, Daytona Beach, Ft. Myers, Jacksonville, Miami, Pensacola, Ft. Lauderdale, Gainesville, Tallahassee and Naples.

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