
Job title: Customer service associate
Employer: Kohl'sÂ
Job duties:Â
- Creating an environment of good customer service through ensuring customer transactions are processed accurately and efficiently, reinforcing Customer Service Desk standards and resolving customer problems
- Balances and processes refunds and media from sales and return registers
- Processes cash deposits and currency orders; completes and submits daily reports to Store Management and Cash and Sales Audit department
- Ensures that all cash handling procedures are done in accordance to policy and procedure as well as in a timely manner. Opens, closes and balances register and records information on a balance sheet
- Performs other duties such as assisting with cash pick-ups at the Point-of-Sale, greeting customers at assigned stations, assisting customers at Point-of-Sale, assisting with recovery in departments, and assisting in the preparation and taking of inventory
For more information: Click hereÂ
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