Evanston Residents Sound Off on Jewel Cart Policy

which requires its employees to follow customers — and their carts — out to their vehicles. 

The service is mandatory, according to couponsinthenews.com, and whether you want the help or not, your bagger is expected to follow you out to your vehicle. The service has nothing to do with keeping track of carts, according to Coupons in the News. 

"We understand that this is a very different service and it might take our customers some time to understand that we want this to be the norm," said a Jewel customer service representative in the article.

Local Patch readers sounded off on the new policy on the Evanston Patch’s Facebook page. Here is what they had to say:  

• “I do not like the service. It is annoying. I came to the store alone and I would like to leave alone. If I was to ASK for the help it would be a different story,” Bob wrote on Patch. 
• “That is kind of stalking to me if I refused. They might lose business like jcpenney with new approach like that and drive customers away,” Yolanda Wray wrote on Facebook.
• “I can not stand being badgered at places I shop. I expect courteous, competent service at the register and a clean store, that's it. I will stop going to Jewel if they impose this upon me ... Fortunately, the Jewel I shop at right now only asks. I'm fine with them having it available,” Billy wrote on Patch. 
• “Oh my gosh. I understand good service, but in this day and age, and especially in Evanston, this type of service is not necessary. I think we're all pretty capable of carrying and unloading our own groceries,” Susan Taylor Gescheidle wrote on Facebook.
• “I like the idea…well except for the fact that it’s mandatory….I think it will help the employees of the stores get to know their customers better although I think ALL employees should get into the pile and do it not just the baggers,” John C Thomson wrote on Patch.
• “They do this at Grand foods in Winnetka and it is great,” Noah Seidenberg wrote on Facebook.

TELL US: Do you think it should be mandatory for Jewel-Osco employees to follow you — and your cart — out to your vehicle? Let us know in the comments section.