80 Percent of Indianapolis McDonald's Restaurants Now Upgraded

INDIANAPOLIS - (June 23, 2019) – The McDonald’s restaurant at 6056 West 71st Street in Indianapolis is inviting guests to experience McDonald’s in a new way with a greater level of choice, engagement and service. Nearly 8,000 U.S. McDonald’s restaurants have been modernized since 2017 and these changes put more choice and control in the hands of guests by evolving how they order, what they order, how they pay and how they are served.

A dedication ceremony and celebration were held at the restaurant on Sunday, June 23. Local McDonald’s owner/operators James and Pam Poore welcomed guests, including Indianapolis Mayor Joe Hogsett, who got a first-hand look at the newly renovated location, which now includes kiosks for ordering, table service, digital menu boards and more payment options. This new technology focused on convenience, hospitality and creating feel-good moments is now in place at 80 percent of the McDonald’s restaurants in Central Indiana.

The restaurant includes a dedicated space for conducting internal meetings, job interviews and training of operational and soft skills for restaurant crew and managers. Additionally, the restaurant is one of the first in the country to feature a new and contemporary lobby décor with comfortable seating for an enjoyable dining experience.

“We’re excited to share this evolved experience at McDonald’s with our customers,” said James and Pam Poore, local McDonald’s owner/operators. “With 80 percent of restaurants in the Indianapolis area now modernized, our local franchisees are committed to building a better McDonald’s for our employees and the guests we serve every day.”

For consumers looking to order at their own pace, the new digital self-order kiosks empower guests to browse the menu, find new options and tailor their meal just the way they want. Guests’ orders are delivered to tables by McDonald’s crew members, allowing customers to relax and enjoy a more custom dining experience.

“Today, is an exciting day for local owners, James and Pam Poore, as their restaurant embraces new technology while still serving northwest side neighbors classic McDonald’s food,” said Mayor Joe Hogsett. “I applaud the Poores for their continued devotion to our community and, most importantly, their commitment to employment and educational opportunities for youth here in Indianapolis.”

Additionally, the Poore organization introduced McDonald’s new Black & Positively Golden campaign to Indianapolis, which is a movement designed to uplift communities and inspire excellence through education, empowerment and entrepreneurship. Black & Positively Golden is McDonald’s largest African-American targeted campaign in 16 years and is just one of the ways McDonald’s is demonstrating its commitment to the African-American consumer. McDonald’s is committed to advancing the neighborhoods they serve, and this campaign focuses on shining a light on the everyday achievements of people and places doing good.

In support of their community, the Poores made donations to the Eastern Star Church ROCK Initiative, Boys and Girls Club of Indianapolis, 500 Festival Mini-Mini, and Indiana Wesleyan University. Pastor Eric L. Wiggins of New Horizons Church joined to give a restaurant dedication.