Got An Opinion On Boston's Bus Service? MBTA Wants To Hear It

JAMAICA PLAIN, MA —The city is working with the MBTA to improve bus service in Boston through the MBTA's Better Bus Project. The MBTA is looking for feedback on the current status of service in Boston

The idea is to better understand where the gaps are that need to be filled in order to provide riders with the level of service "they expect and deserve," according to the city website.

You can provide feedback via the online survey on the city website or at the MBTA's Better Bus Project public meeting Thursday, May 31, from 6-8 p.m., at the Jamaica Plain Library at 30 South Street.

To provide your feedback to the MBTA, please submit your comments to the Better Bus Project online survey here.

What's the Better Bus Project? It's an MBTA project aimed at rethinking the bus system in the area.

"Nearly 450,000 people in 50 communities rely on MBTA bus service every weekday. Recent research has shown that despite efforts to meet the needs of bus riders, there are still significant gaps in service. To fill these gaps and provide the level of service our customers expect and deserve, we will be working within these communities over the next few years," according to the website.

The project just began, so the MBTA is still in "research" phase. By the end of 2020, the MBTA hopes to implement what it's gleaned from public meetings and feedback online.

For additional project information, project timeline, and project-specific contact information please visit the MBTA's Better Bus Project website. For more information about public transit and the MBTA's current bus routes in Forest Hills, Boston and JP, please visit the Traffic and Parking Department's Public Transit website here.

Photo courtesy City of MBTA.