Community Corner

3 Minutes on a Park Bench with Jaime and Manny DoVale of Certified Automotive Solutions

We spoke to Jaime and Manny DoVale and they told us three questions everyone should ask when looking for a reputable repair service.

Patch partners Jaime and Manny DoVale of Certified Automotive Solutions told us their definition of success and recommended great books everyone should read.

Patch: How did you get involved with the automotive industry?

Jaime: My father was mechanically inclined and would work on cars for our family and friends. I started assisting him and learning from him at a young age. I went to a technical high school for automotive repair and have been working in the field ever since.

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Manny: I started working on cars with my dad and then with my brother Jaime.

Patch: What services does Certified Automotive Solutions offer?

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Jaime: We offer a wide range of services from routine vehicle maintenance to complete engine overhaul: Oil changes, transmission services, heating & cooling repair, brake service, and tires. We service domestics & imports.

Patch: What is your definition of success?

Jaime: Spending time with family and friends and doing something you love.

Manny: I define success as the ability to meet the goals you set out for yourself.

Patch: If you had to recommend someone three books, what would they be and why?

Jaime: "The Gift of Fear" by Gavin DeBecker, "Killing the Rising Sun" by Bill O'Reilly and "How to Win Friends and Influence People" by Dale Carnegie.

Manny: "The Seven Habits of Highly Effective People" by Stephen Covey, "How to Win Friends and Influence People" by Dale Carnegie and The Bible.

Patch: Can you tell us a little bit about your staff and their background?

Manny: Our technicians are ASE Certified. They have a vast range of experience spanning decades in the automotive industry.

Patch: How are you involved in the local Melrose community?

Jaime: We hold Car Care Clinics – free hands on workshop where participants learn important skills such as how to jump start a car, check their tire pressure, check their fluids, etc.

Patch: What three questions should readers ask to find a reputable repair service?

Jaime: What kind of experience do your mechanics have? What kind of warranty do you offer? What kind of certification(s) do the mechanics have?

Patch: What are three easy things readers can do to improve the longevity of their cars?

Manny: Follow the manufacturer's maintenance schedule. Don't ignore small problems. Take care of them before they become large problems. Bring you car to us for all its maintenance needs.

Patch: What makes Certified Automotive Solutions standout from the competition?

Jaime: All our technicians are ASE Certified.We have a 2 year 24k mile warranty. We go above and beyond when it comes to customer service. We establish long term relationships with our customers based on trust and loyalty.

Patch: How can readers contact you or learn more about Certified Automotive Solutions?

Manny: You can learn more on our website www.casmelrose.com or call us at (781) 662-4847.

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