Wiley Insurance Agency Adds New Team Member

Wiley Insurance Agency recently hired Melissa Burton as its new customers service representative/agent. In this position, she will specialize in writing policies and entering information into the agency’s management system for new and existing clientele. She earned her Missouri Property and Casualty license and will also sell property and casualty insurance for the company. Prior to joining Wiley Insurance Agency, Burton worked as a store manager at a cellular telephone company. She has more than 17 years of retail industry experience.

Wiley Insurance Agency is a member of Valley Insurance Agency Alliance (VIAA), a cohesive family of
over 100 independent insurance agencies in Missouri and Illinois.

Wiley Insurance Agency is a full-service agency founded in 2014 that specializes in personal, commercial, farm, and life insurance. The company is owned by lifelong West Plains’ resident Traci Wiley, who has 25 years of insurance industry experience in the community. The office is located at 3737 N. Hwy. 63 in West Plains, Mo.

“Melissa has extensive experience and background when personally dealing with a wide range of customers,” said Wiley. “Thanks to her joining our team, we will continue to better serve and answer the needs of our growing clientele.”

Founded in 2006, VIAA generates more than $165 million in written premium and is the regional founding member for the Strategic Insurance Agency Alliance (SIAA), a $7.4 billion national alliance.

For more information about Wiley Insurance Agency, call (417) 256-3372 or visit www.wileyinsuranceagency.com.