Nutley Resident Reports Computer Scam Involving ‘Tech Support’

NUTLEY, NJ — A Nutley resident recently reported a scam involving a dubious “tech support” call, authorities said.

According to the Nutley Police Department, the victim said they were working on their laptop computer on March 27 when it froze. Here’s what allegedly happened next:

“A screen popped up to call Microsoft Support, which they did, and spoke to ‘Melvin Lewis’ of Tech Support. ‘Melvin’ was able to log into the victim’s laptop and run diagnostics and told the victim that he found multiple users attempting to hack into the victim’s profiles, including their bank account. Melvin gave the victim a contact number for the bank representative, ‘Natalie Gibson,’ who told the victim that this may be a fraudulent inside job by the bank’s employees.”

Nutley police continued:

“Natalie created a dummy account with the Bangkok Bank Public Company Limited and had the victim transfer funds from their savings account ($49,000) to keep the bank employees from making withdrawals from the victim’s original account. When the victim checked on the transfer, they were told the money was removed from the account. At that point, the victim contacted the FBI, who requested they also make a police report with Nutley headquarters.”

The FBI investigation continues, Nutley police said Monday.

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