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Comcast Celebrates Grand Opening Of First Xfinity Store In Greater Pittsburgh Area

Grand Opening Highlights Comcast's Commitment to Improving the Customer Experience

Photo caption: Among those in attendance as Comcast formally opened its McCandless Crossing Xfinity Store on March 7, at which time the company presented a check for support of Crisis Center North, were (left to right): Congressman Keith Rothfus; Crisis Center North Executive Director Grace Coleman; Comcast Keystone Region Senior Vice President Chris Whitaker; Comcast Keystone Region Director of Government and External Affairs Frank Polito; and Remo, Comcast’s Voice Remote mascot.

This week, Comcast held a special event to celebrate the grand opening of its Xfinity Store at McCandless Crossing in the North Hills, the first facility of its kind in the Greater Pittsburgh area. The 4,000 square foot center, designed entirely around the needs and feedback of Comcast customers, provides visitors with an opportunity to explore, learn about and interact with the latest Xfinity products and services. Customers can also pay their Comcast bills as well as return and pick up equipment at the store.

Community leaders helped celebrate the opening and tour the new space. Additionally, Crisis Center North was in attendance to accept a $1,000 donation from Comcast to support its work in the community.

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The new Xfinity Store is conveniently located at McCandless Crossing and features flat screen TVs, iPads and a seating area for demonstrations of the new X1 platform. Customers can also try out Comcast’s popular apps like Xfinity TV Go and Xfinity Connect. Kiosks around the center provide the opportunity to experience Xfinity TV, and learn more about Xfinity Internet speeds, Xfinity Voice service and Xfinity Home, Comcast’s security and home automation solution.

In addition, customers will enjoy personalized service from trained and knowledgeable sales consultants, along with time-saving features like self-serve bill pay and a queuing system that allows customers to explore the store instead of waiting in line for service.

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“We are thrilled to open an Xfinity Store for our Pittsburgh area customers and to provide them with a more welcoming, efficient and interactive experience,” said Alan Clairmont, vice president of marketing for Comcast’s Keystone Region. “Placing a larger retail store in a convenient location already frequently used by our customers is just one way we are continuing to create a better customer experience.”

The new Xfinity Store is located at 790 Providence Blvd. in Pittsburgh. It is open seven days a week – Monday through Saturday from 10 a.m. to 7 p.m., and Sunday from noon to 5 p.m.

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