A Place For Mom Honors Trinity Hills Of Knoxville With 2021 Best Of Senior Living Award

From the Knoxville Chamber:

February 11, 2021

Trinity Hills of Knoxville, a senior living community in Knoxville, is proud to announce that it has been honored as a SeniorAdvisor.com Best of Senior Living 2021 award winner by A Place for Mom, Inc. (APFM), the largest senior living referral service in North America. The best of senior living honor represents the best of the best of in-home care, assisted living, and other senior living providers, determined by the reviews of seniors and their families on SeniorAdvisor.com, the nation’s largest ratings and reviews site for senior care and services. This exclusive designation honors only the top three percent of senior care providers across the United States and Canada.

“I am very proud to lead an outstanding team of individuals devoted to excellent resident care and customer service each day,” said Marshall McCauley, Executive Director at Trinity Hills of Knoxville. “This award is a tremendous honor for Trinity Hills, and we look to continue to build upon our reputation as the Assisted Living community of choice for Knoxville seniors. I would also like to thank the many former and current residents (and their families) who took the time to share their feedback of our community that led to our selection for this award,” said McCauley.

Trinity Hills of Knoxville has shown its resilience in the face of a challenging year. Many of the top reviews shared what kept residents feeling safe, less isolated, and stimulated both mentally and physically. From car parades, to socially-distanced hellos, to easily-accessible video calls with family, Trinity Hills of Knoxville provided the utmost care.

Senior Living Industry is a Critical Category in Caring for Our Aging Population

Reflected in many of the top reviews, the Senior Living industry has remained a critical industry throughout the pandemic. A Place for Mom surveyed families that moved into a senior living community over the past six months with 86% of caregivers indicating that COVID did not influence their decision to move their loved one into a community during the pandemic, mainly as a result of seniors needing care beyond what could be provided at home. More so, almost 9 in 10 families surveyed with a loved one in Senior Living said they were satisfied/very satisfied with the care their loved one was receiving this past year, as caregiver fatigue became an unfortunate reality with 77% of caregivers reporting that they have been overwhelmed by the demands of caring for a senior since the pandemic began.

“During a year that challenged all of us, and particularly frontline healthcare workers, senior living communities demonstrated resilience going above and beyond to keep residents safe, healthy, and happy,” said Sue Johansen, Senior Vice President, Community Network, at A Place for Mom. “Of the nearly 45,000 senior living care providers in North America currently listed on SeniorAdvisor.com and hundreds of thousands of reviews, only the top 3% were recognized with this prestigious award, simply by providing the highest level of care that residents and their families deserve.”

This press release was produced by the Knoxville Chamber. The views expressed are the author's own.