Personal Finance
Meet The Mortgage Company Voted #1 In Customer Satisfaction*
New American Funding is dedicated to providing diverse products, competitive pricing & timely closings for the best client experience.
In today?s housing market, home buying ? and refinancing ? can be competitive, daunting and complicated. It?s important to have a mortgage company on your side dedicated to providing you with the best client service possible.
Whether you?re looking to buy a new home or refinance your current one, New American Funding is ready to help. Read on to learn how New American Funding can guide you every step of the way.
A Lender You Can Trust
New American Funding is ?the real deal? when it comes to trustworthy mortgage companies. As one of the nation?s top mortgage lenders, it offers a myriad of loan types for homebuyers, as well as refinancing options for those looking to change the terms of their existing loan.
New American Funding?s Mission ? Dedicated to helping clients of all backgrounds realize the American dream, New American Funding has over 241,000 loans in its portfolio. In 2021, 33.3 percent of loans purchased through New American Funding were by minority buyers; this is comparable with 28 percent of loans from all other lenders combined. All figures per 2021 HMDA data. New American Funding?s dedication to client service has transformed the mortgage industry by providing top-tier customer satisfaction ? from transaction to closing.
Staying true to its guiding mission of providing an easy, streamlined loan process, New American Funding utilizes an innovative technology and sales platform to reimagine possibilities for its borrowers. As a licensed lender, seller, and servicer in 49 states, New American Funding is committed to simplifying the mortgage process from initial qualification to final payment so you never have to wonder what the next step is.
Buying A Home With New American Funding ? New American Funding offers a variety of home loans so its diverse client base can choose a loan based on their unique financial situation and goals for the future. If you?re unsure which home loan is right for your situation, New American Funding can walk you through your options. Some of the traditional home loan options offered include 30-year fixed-rate mortgages, 15-year fixed-rate Mortgages and conventional loans where buyers can make a down payment as low as three percent (and with fewer restrictions than government loans). New American Funding also offers non-qualified ?or non-QM ? loans for borrowers who may not meet the standard requirements of regular loan programs.
Offering VA, FHA and USDA loans, among others, New American Funding goes a step further by offering clients its ?5 Year Rate Protection Pledge.? The pledge guarantees New American Funding will refinance your loan at a lower rate (without the repeat fees) if rates drop over the next five years of purchasing your loan. New American Funding also offers a buydown mortgage, which allows clients to ease into the first year of their mortgage with a lower payment rate at the beginning of their loan.
Refinancing Your Mortgage With New American Funding ? If you have an existing mortgage and are interested in refinancing, but don?t know where to start ? or what options are available to you ? a loan advisor at New American Funding can walk you through the process and help you select the package that best fits your financial goals. Whether you are looking to lower your monthly payments, planning for retirement, need to improve your home, or you?re looking for a cash-out refinance, New American Funding has an option for your refinancing needs.
Start the mortgage refinancing process by speaking with one of New American Funding?s licensed mortgage consultants to see if you can increase your cash flow, get rid of your private mortgage insurance, get a better loan, increase your long-term net worth and more.
Why Work With New American Funding?
There are multiple benefits of working with a top-rated mortgage lender like New American Funding. These include:
Breadth Of Offerings ? New American Funding offers benefits for all types of buyers across the market for their unique situations. In addition to the various mortgage loan and refinancing options mentioned above, it offers a Buyer Accepted Cash Buyer Program. The program allows traditional buyers to gain a competitive edge against cash buyers ? or over other traditional buyers ? because sellers love the certainty of cash.
Through the program, clients can become cash buyers because the Buyer Accepted program will purchase the home you have selected with cash and then sell it back to you for the same price. Cash buyers are more likely to win bidding wars and often pay less than those using a mortgage.
Convenience ? With 163 locations nationwide, New American Funding has made convenience its top priority for its clients. If you aren?t interested in visiting an office or can?t find the time to step away from your home or work life, New American Funding services are available online and via telephone. Another convenience factor that sets New American Funding apart from other mortgage lenders is that it is a direct mortgage lender, seller and servicer for Fannie Mae, Freddie Mac and Ginnie Mae ? secondary market lenders with government sponsors.
Top Support Network ? New American Funding?s expansive network has created an opportunity for big connections. With NAF Connect, the company is offering a technology platform where clients and real estate agents alike can feel supported and have access to real-time updates on the status of a loan. Users of NAF Connect can customize alerts to view loan statuses on-demand, download and edit pre-approval letters, make client referrals, see when a loan will be funded and more. Clients can even get matched with a loan officer who understands their specific financial needs. The network provides just the right amount of tools and technology needed to close homes faster and strengthen relationships.
Customer Satisfaction ? In 2022, New American Funding was recognized as #1 in customer satisfaction among mortgage servicers by the J.D. Power 2022 U.S. Mortgage Servicer Satisfaction Study.* The company was able to achieve this prestigious recognition through its dedication to helping every client from every background achieve homeownership.
New American Funding ranked highest in five factors: people, trust, easy to work with, keeping clients informed and problem resolution. The survey was based on almost 8,100 responses across 31 qualifying mortgage servicers.
Are you ready to take the next step in finding a mortgage loan or refinancing your current one? The team at New American Funding is ready to assist you. Connect with a team member today and see how New American Funding can fast-track your American dream.
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