LearningRx Of Reston, VA. Earns Nat'l Customer Service Award

LearningRx Reston, Va. and Vienna, Va., brain training centers were presented with a top, 2018 Customer Service Award at the company’s national convention held in Colorado Springs, Colo. for its sixth consecutive year. The award is given to centers that have shown a strong commitment to customer satisfaction. For more information, go to www.learningrx.com.

Reston, Va. and Vienna, Va. brain training centers averaged an overall score of 9.5 out of 10 for all clients that trained in the centers over the last year. To determine customer satisfaction, LearningRx uses a 10-point scale and asks clients (or their parents) the likelihood they would recommend LearningRx to a friend. The 10-point measurement of customer loyalty also works as a system to increase customer satisfaction.

“This job is always rewarding when you get to see the transformation that happens for a student that goes from struggling in school, to achieving As and Bs,” said Maureen Loftus, executive director of LearningRx of Vienna and Reston, Va.