Business & Tech
LearningRx Tysons Corner Earns Nat'l Customer Service Award
Local Brain Training Centers Receive National Recognition for the Seventh Year
LearningRx Reston, Va. and LearningRx Tysons Corner, Va., brain training centers were presented with a top, 2019 Customer Service Award at the company’s national convention held in Colorado Springs, Colo. for its seventh consecutive year. The award is given to centers that have shown a strong commitment to customer satisfaction. LearningRx Reston and LearningRx Tysons Corner were the only DC-area LearningRx centers named for this award. For more information, go to www.learningrx.com.
Reston, Va. and Vienna, Va. brain training centers averaged an overall score of 9.6 out of 10 for all clients that trained in the centers over the last year. To determine customer satisfaction, LearningRx uses a 10-point scale and asks clients (or their parents) the likelihood they would recommend LearningRx to a friend. The 10-point measurement of customer loyalty also works as a system to increase customer satisfaction.
“LearningRx is a customer-driven business, where we rely on the feedback of our clients to measure the success of our program,” said Maureen Loftus, executive director of LearningRx of Reston, Va. and Tysons Corner, Va. “It’s always a great feeling to know we’re making a difference with our students,” said Loftus.
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About LearningRx Reston, Va. and LearningRx Tysons Corner, Va.:
LearningRx specializes in one-on-one brain training. We train cognitive skills through game-like exercises that are both fun and challenging—and we do it with a unique personal trainer approach. LearningRx’s customer satisfaction speaks for itself with an average rating of 9.6 out of 10. With 80 centers across the country, LearningRx is a pioneer in the one-on-one brain training industry. Northern Virginia offices are located in Reston, Va. and Tysons Corner, Va. Visit www.learningrx.com, Facebook or Twitter.