City Website, Online Services Down This Weekend for Tech Upgrades

If you can’t seem to access the City of Pasadena’s website or online services this weekend, know that it’s not due to an issue with your internet connection or computer.

The City will be making important technology infrastructure upgrades that require downtime for the City’s website and all online services.

The down time will last from 8 a.m. Saturday, May 11 to May 12 at about 3 p.m. Website access and online services may be available sooner depending on how quickly the Department of Information Technology can complete the upgrades, the City of Pasadena noted.

Here is more from the City on the downtime and how it could affect you:

Customers of Pasadena Water & Power (PWP) should note that website access for accounts and both online and telephone payments will be unavailable during this period.  PWP will extend the payment, collection and credit shut-off period for two additional days to allow customers to make payments without penalty.

Pasadena residents and businesses with any power emergencies should call PWP at (626) 744-4673. For water-related emergencies, call (626) 744-4138.

The Pasadena Public Library website, the Pasadena and Glendale online book catalog and renewals by telephone will not be available.  Pasadena city libraries will remain open and most services will be available, including WiFi and computer labs.

Pasadena Public Library Goes Low Tech

The Library is embracing the technology work by providing patrons with opportunities to experience what a library was like in the good old days!  Join the Pasadena Public Library as it goes “Low Tech” May 11-12.  Before May 11, go online to http://pasadena-library.net/lowtech/ for a real-time list of services that will be affected throughout the weekend.

Patrons still will be able to return and check-out library books and other materials, but eBooks, electronic resources, DVD Vending collections and other digital services will not be available.

Pasadena’s Central Library, 285 E. Walnut St., has planned a relaxing day of simple, “Back to Basics” pleasures, low-tech style, for visitors from 9:00 a.m. to 4:30 p.m., Saturday, May 11.  There will be a Friends of the Library Book Sale from 9:00 a.m. to Noon; Family Story Time from 10:00 a.m. to 10:30 a.m.; an architectural tour of the Central Library starting at the Fountain Courtyard from 1:00 p.m. to 2:00 p.m.; anime from 2:00 p.m. to 4:00 p.m.; movies featuring libraries of the past and future including Desk Set (1957) and The Time Machine (2002) from 2:00 p.m. to 6:00 p.m., and Book Talks from 3:00 p.m. to 4:30 p.m. in the Literary Lounge.

For more information about the library, contact Catherine Hany,chany@cityofpasadena.net or by phone, (626) 744-4207.

Will you be affected by the site downtime? Are you planning to attend the library events?