WCTFCU Shares Response to Pandemic

Stronger Together Partnership

In 2020, COVID-19 forced the world, and each of us, to adapt to economic, employment, education, social, health, personal and other challenges. Workarounds, pivots and creative solutions became a part of most everything we attempted to do in a typical day.

WCTFCU quickly responded by communicating updates, implementing safety protocols, adjusting policies, opening up transaction limits, encouraging use of our digital services, offering Members
additional relevant tools, and providing emergency relief resources.

Members have successfully utilized these resources. There was a significant increase in Members’ use of our secure digital offerings including wctfcu.com, online applications, eStatement opt-in, online banking, bill-pay, App downloads/use, free credit score & report opt-in, and more. In fact, during 2020 wctfcu.com received over 300,000 visits with well over 500,000 page views!

WCTFCU remains committed to providing in-tandem; our state-of-the-art digital services, and our 1-on-1 personal services. We partner with our Members, so you can strategically optimize your money (savings, credit cards, debt, loans, mortgage, retirement, insurance).

WCTFCU is Empowering Members for Financial Success.