Tours of Distinction offers helpful travel tip

The people that are part of TSA Cares are specially trained TSA officers that take on this additional duty as part of their job. They have been selected because they demonstrate an ability to deal with complex passenger issues and are customer friendly and genuinely helpful.

Passenger Support Specialists have four hours of training that includes instruction on the civil rights of the disabled and people with medical conditions. A key emphasis of this training focuses on discretion.

If you need help, it is best to call the toll free TSA Cares number, 855-787-2227 at least 72 hours before you arrive at the airport in order to coordinate assistance with a TSA Agent. For a video on TSA Passenger Support Specialists click here.

This helpful tip is courtesy of #ToursofDistinction, a Connecticut Tour Company that offers day trips, national and international multi-day trips, and cruises.