Niles Insurance Broker Excelling in Industry Due to Personalized Approach

By Greg Chiakulas

The insurance industry has changed a lot over the last 35 years but one constant within the industry has been Bob Korvas. Bob has been able to grow his business and has been successful because he goes above and beyond to help his clients.

Bob is the owner and president of ONECALLUSA, also known as Bob Korvas agency. His office is located in Niles. Bob started in 1980 and has been in business for 35 years. He is always there to help his clients with not only insurance needs, but also for personal needs or other questions they might have for him.

One longtime friend and client of Bob’s is Jerry Gaul. Jerry is the owner of The Irving Press and first met Bob at a baseball clinic. The two bonded throughout the years and Jerry started to use Bob for his commercial insurance as well as his personal insurance.

“What makes Bob stand out is not just his ability to point out things his clients don’t understand or think of but how he does the little things free of charge that most other agents don’t,” Gaul said.

Gaul mentioned how Bob doesn’t always sell the cheapest insurance but it is always the best insurance and is tailored to his client’s individual needs.

“If someone is looking for the cheapest insurance then Bob isn’t the person to use,” he said. “Bob gets the best insurance for each client, and having better insurance when something happens is much better than the cheapest.”

For example, Gaul mentioned how Bob recommended he get an umbrella insurance policy after he became owner of The Irving Press in case employees, former employees, or clients tried to file a lawsuit against him.

Surely enough, within a few months, a former employee filed a lawsuit against Gaul seeking monetary damages but he was protected with the insurance policy.

When Gaul downsized from 49 employees to 14 he had a hard time getting good insurance for his employees since not many needed it, but Bob came through again.

“Only three employees needed insurance as the others were either on their spouse’s plan or were covered with Medicare,” Gaul said. “But Bob got us into a group policy so the three employees that needed insurance got it and were covered. He’s been very adaptable and always willing to help.”

Gaul said one of the biggest reasons why Bob has been able to thrive in the insurance industry is that he is always a phone call away, unlike a lot of the big insurance companies where people have to go through a chain of command to speak with an agent.

When Korvas was told of these remarks he was flattered.

“Jerry has been a longtime friend and client. I’m always there to talk to him about both his business and his personal insurance needs. But it’s more than that: we traveled to Egypt together for vacation in 2008 and have played baseball for many years-the friendship and relationship is what I really cherish,” Korvas said.

With the insurance industry constantly evolving, Bob has been able to stay abreast on the latest trends by actively participating in the Independent Insurance Agents & Brokers of America and the National Association of Insurance Agents organizations. He is also a speaker at INVEST, an organization designed to improve insurance literacy and attract new talent to the industry.

In addition, Bob created a program called doughnationstation, where he gives charitable donations to any potential client that gets a free insurance quote. The donation is made to a charity of that client’s choice.

For more information on the charitable program please visit www.doughnationstation.com.

To speak with Bob call 847-430-8830 or visit the website www.onecallusa.com.