DriveEzMD​ Website Officially Up And Running

MARYLAND — The Maryland Transportation Authority's DriveEzMD website has officially launched. With the site now live, all MDTA customer service centers have reopened to the public with COVID-19 protocols still in place and are operating Monday through Friday from 7 a.m. to 8 p.m. and Saturday from 8 a.m. to 2 p.m.

“We can’t thank our customers enough for bearing with us during the downtime needed to bring our next generation of tolling online,” MDTA Chairman and Maryland Transportation Secretary Gregory Slater said in a news release. “DriveEzMD is a customer-focused experience for all Maryland tolling customers and as part of this initiative we’ve more than tripled our customer call center representatives and expanded and enhanced our virtual services.”

The ezpassmd.com website will redirect customers to DriveEzMD.com. Existing E-ZPass customers logging into DriveEzMD.com for the first time will be asked to authenticate their account. Users should have their transponder or account number ready as well as their four-digit account PIN. If the PIN has been forgotten, initiating the PIN reset process will send an email to the email address associated with the account. As a reminder, customers do not require new E-ZPass transponders to use the new system and can continue to use their current devices until the battery is depleted.

With the launch of DriveEzMD, customers can sign up for a new way to pay Maryland tolls called Pay-By-Plate. With Pay-By-Plate, tolls are automatically billed to the driver’s registered credit card as they use Maryland tolling facilities with no need for a transponder or prepaid toll deposit.

Also available now is a discount for early payment of video tolls. Customers who pay their video tolls before their invoices are mailed are eligible for a 15 percent discount, a maximum $5 total. Since MDTA won’t have to send out a bill, the agency can pass these savings on to customers.