Students Sought For Summer IT Support Tech Positions With BCPS

BALTIMORE COUNTY, MD — For the third consecutive year, juniors and seniors with Baltimore County Public Schools can apply to work with the district's department of information technology as IT support tech I.

“Summer is an especially busy time for BCPS,” BCPS Superintendent Dr. Darryl L. Williams said. “Devices need to be prepared for the 2021-22 school year for staff and students, and tech support is needed during summer school programs. The positions offered by DoIT are wonderful summer employment opportunities for BCPS students interested in technology support or hardware repair careers to learn and to contribute to the school system.”

The IT support tech I positions offer those new to technology support theoretical and practical knowledge that can give participants a competitive edge when applying for future jobs, the district noted.

Students working as IT support tech I will:

• be offered the opportunity to gain an HP Certification for repairing devices manufactured by Hewlett-Packard.
• work in an online ticketing system working directly with customers by responding to service requests.
• answer incoming calls from BCPS students, staff and community members if assigned to the DoIT help desk.
• learn how to perform complete diagnostics and repairs on laptop or desktop computers including but not limited to repairing hardware components, cleaning computers, and installing operating systems).
• participate in technical training and gain knowledge of real-world technical practices.
• assist with technology set-up in classrooms and offices.

Summer employees will work up to five 7.5-hour days Monday through Friday from 8 a.m. to 4 p.m. Interested students can find additional information and apply for positions online.