10 Questions With Karin Friday From Knockouts Haircuts For Men

Knockouts was started in 2003 in Texas by Tom and Karin Friday, a married couple who had the goal of creating a great place for men to go for their haircare and grooming needs. They began franchising in 2004 and currently have 52 salon locations around the country. The Framingham Knockouts opened in 2007 and has been operating successfully since then.

Learn more about Knockouts from Knockouts president and co-Founder, Karin Friday.

Patch: What is the Knockouts definition of success? How do you measure it?

Friday: We measure success two ways. First of all, we closely look at our hairstylist retention and the quality of our staff. Second we evaluate customer retention. If our customers are satisfied with their service they come back and that is success to us!

Patch: How does Knockouts stand out from area competition?

Friday: Knockouts offer upscale hair and grooming services at a competitive pricepoint. Other salons that offer services comparable to ours generally charge a great deal more. We offer haircuts, color, waxing, facials, manicures and pedicures.

Patch: What are the perks of running your own business?

Friday: I love to see the business grow and thrive and I love to see happy staff and satisfied customers.

Patch: What are some of Knockouts’s proudest moments?

Friday: Knockouts in Framingham has been awarded “Best of Framingham” in the barber category for the past two years. I am also proud of the staff retention we have and the excellent reviews on Facebook, Google and Yelp.

Patch: How does the culture of Massachusetts come into play for Knockouts.

Friday: The gentlemen in Massachusetts like to be well groomed and they respond really well to our services. Sometimes they don’t realize how upscale we are but once they come into the salon, they are impressed.

Patch: How is Knockouts involved in the community?

Friday: Knockouts has done many events in the past in the community, partnering with a variety of charities. As the new owner, I am looking for ways to be involved and we will be planning those partnerships soon.

Patch: Tell us about the Knockouts staff and backgrounds.

Friday: There are 9 staff members. Most are experienced hairstylists who have focused for some time on men’s hair. We have a great group.

Patch: What's in the future for Knockouts?

Friday: Knockouts would like to expand in the Northeast. We currently have a salon in Mansfield, MASS and Johnston, RI as well. In the next couple of years, we will be looking to expand.

Patch: How can Patch readers contact you and learn more about the Knockouts barber shop salon?

Readers can go to www.knockouts.com to learn more about the salon and they can also contact Karin Friday at 214-957-1692 or karin@knockouts.com. They can call and make an appointment at our Framingham location by calling 508-405-2829. The Framingham location is at 328 Worcester Road, Framingham.

Image credit: Knockouts via Instagram