This post was contributed by a community member. The views expressed here are the author's own.

Health & Fitness

The proposed Medical Building on Highway 9 in Marlboro Township

Health care in the most appropriate, lowest cost setting.

As the developer of the proposed outpatient medical building which will be located on highway 9 in Marlboro Township, New Jersey. "Efforts by health systems to provide care in the most appropriate, lowest cost setting coupled with advances in minimally invasive techniques have shifted many hospital cases to the outpatient setting over recent years. Ambulatory surgery center operations and numerous facets of outpatient quality which shares best practices for improving care. One important facet of quality, is highlights is customer service. we believes that customer service impacts not only a patient's perceived quality of a service but also clinical quality. When you have a good service program in place, you have a comfort level and opportunity for dialogue. When you don't have that service in place, patients don't have the ability to ask questions and maybe go away without having all their questions answered or fully understanding the care plan. Customer service, when applied to outpatient processes and operations, can significantly improve the perceived and clinical quality of outpatient care. While these principles are intuitive, they require practice to achieve perfection."

The views expressed in this post are the author's own. Want to post on Patch?

More from Marlboro-Coltsneck