Power Outages Strike Montclair Amid Summer Heat Wave

MONTCLAIR, NJ — Multiple power outages hit PSE&G customers in Montclair on Tuesday amid a heat wave, town officials reported.

According to the PSE&G outage map, there were five separate outages in the town as of 5 p.m. About 83 of 19,258 customers were affected at that time, the map showed.

• See related article: Montclair Township Opens Cooling Stations Amid Heat Wave

Montclair town officials released the following information for any residents affected by the outages.

To Report a Power Outage

Customers can report an outage or get an Estimated Time of Restoration (ETR), view PSE&G outage maps, and more by logging in to My Account on a computer or mobile device.

To report an outage by phone call 1-800-436-PSEG (7734) or text "OUT" to 4PSEG (47734) –register your phone first by texting "REG" to 4PSEG.

You can also report an outage through PSE&G’s app or with Amazon's Alexa or Google Assistant.

To Receive Updates

Sign up for PSE&G’s MyAlerts and you will receive real-time power outage updates to your cell phone and/or email.

You can also get updates on restoration progress, information on safety and preparation, and more by following PSE&G on Facebook and Twitter.

If a customer wishes to during a call to PSE&G customer service escalate an issue, the customer can request to speak with a supervisor. PSE&G Customer Service Supervisors have access to Electric Division Managers and personnel to provide questions pertaining to restoration progress.

On Monday, PSE&G said it is prepared to meet the demand for additional power amid a forecasted heat wave, and utility crews are ready to respond to service interruptions if they occur.

“We’re monitoring our system and are staffed and ready to respond to issues as they arise,” said Paul Toscarelli, PSE&G’s emergency preparedness director. “Since last summer, we’ve invested more than $1.7 billion in electric infrastructure improvements, which helps keep the power and your air conditioners on.”

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