Some Alarm Companies Are Calling The Wrong Fire Dept.

There’s an alarming warning from the .

Some alarm companies are not listing the Manhasset-Lakeville Dept. as the local response agency, even when it is.

That, according to a statement on the Dept’s Web site. “Many times, alarm companies will simply notify 911 or a different local fire department instead of contacting our dispatchers directly for alarms,” also warning, “When the incorrect agency is contacted by an alarm company your emergency call needs to be redirected to the proper one.”

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“You’d have to call your fire department to verify [who the correct] responding agency is,” said Kyle Dugger, of the Manhasset-Lakeville Dept. Otherwise, emergency personnel can waste precious seconds phoning the correct agency.

Dugger says even when his Department gets calls from within other nearby fire districts, they do respond, and notify the proper fire department. The problem is mostly prevalent in border areas, he said. But alarm companies have once in a while called Manhasset-Lakeville for emergencies as far away as Massapequa, potentially causing a delay.

“The homeowner has to be responsible to contact their agency to make they have their correct information,” said Dugger.

The Manhasset-Lakeville Fire Department can be reached at (516) 466-4411.