Urban Air Lake Grove To Have Grand Reopening Ribbon Cutting

LAKE GROVE, NY — Urban Air Lake Grove, an indoor adventure park, is slated to reopen for business at 4 p.m. Friday, according to a news release. A ribbon-cutting ceremony will take place before the ceremonial opening of the doors to the first guests of the building, at 3147 Middle Country Road.

The adventure park closed in March 2020 due to the coronavirus pandemic. It briefly reopened in the fall with safety measures in place, but it was ordered closed again five weeks later. A lawsuit was filed in February that pushed New York state to allow family entertainment centers to open again under COVID-19 safety protocols.

The safety measures that Urban Air Lake Grove is taking are:

• The park will operate at 25 percent capacity, with an e-commerce ticketing system managing 2-hour timed entry for all guests. Tickets are purchased online in advance.
• To encourage social distancing, tickets will be offered for purchase at the door depending on capacity.
• Guests will be given colored wristbands corresponding to the time on their tickets and Urban Air staff will monitor the process to ensure all guests are able to safely experience the park and exit at their appointed time.
• All Urban Air Lake Grove staff will take daily temperature checks, wear masks and frequently wash their hands.
• All guests will allow their temperature to be taken when entering the park and, in compliance with state requirements, will wear masks while in the park.
• Hand sanitizer kiosks have been installed throughout the park.
• Every hour, play spaces and high touch areas will be wiped down and guests will be urged to use hand sanitizer. All individual-use attractions are wiped down after each use.
• A new Urban Cafe ordering app is available to limit human-to-human transactions around food. Guests can order on their phones and pick up when ready.
• Plexiglass barriers and social distancing have been installed at all point-of-sale registers.
• Tables and chairs are all spaced at least 6 feet apart.
• The Park HVAC system has been upgraded with MERV-13 anti-microbial filters, as suggested by state re-opening guidance.

Tickets to Urban Air Lake Grove can be purchased here.