COVID-19 Rules For Phillies Fans: No Tailgating, Mobile Ticketing

PHILADELPHIA — Fans are coming back to Citizens Bank Park on April 1 as the Philadelphia Phillies host their home opener against the Atlanta Braves.

Fans who attend games at Citizens Bank Park must follow health guidelines established in conjunction with Major League Baseball, the City of Philadelphia and Pennsylvania.

"COVID-19 is an extremely contagious disease that can lead to severe illness and death," the team said. "According to The Centers for Disease Control and Prevention, senior citizens and those with underlying medical conditions are especially vulnerable. By entering the ballpark and ballpark grounds, you voluntarily assume all risks related to exposure to COVID-19."

Fans planning to attend games in person are urged to download the free COVID Alert PA app, the official contact tracing mobile app from the Pennsylvania Department of Health and opt-in to receive alerts if you have had potential exposure to someone who tested positive for the coronavirus.

Below are details on health guidelines at Citizens Bank Park:

Reduced Ballpark Capacity

Ballpark capacity will be reduced to meet state, local, MLB and CDC guidelines to help limit the spread of COVID-19.

Not Feeling Well? Please Do Not Attend the Game

Fans should not come to the ballpark if they have COVID-19, COVID-19 symptoms, or know they have been exposed to COVID-19. If you are feeling sick, please stay home. Each ticket holder has agreed to the COVID-19 terms and conditions.

Social Distancing

Fans are required to practice social distancing of at least 6 feet inside and outside of Citizens Bank Park.

Face Coverings

Face coverings are required at all times, including in parking lots, while moving towards the ballpark, and inside the ballpark other than while actively eating or drinking (which should only occur when seated in your ticketed sections). Face coverings must cover nose and mouth.

Tickets

Ticketing will be 100 percent mobile to create a more secure and safer entry for fans. For mobile ticketing information, please visit the Mobile Ticketing page.

Pod Seating

Fan seating will be grouped in “pods" to maintain distance between groups who are not known to one another. Fans must sit in the seats assigned to them.

Parking

Tailgating is not permitted at this time.

Gate Entry

Tickets will list a specific gate for entry that corresponds to the location of your seat within the ballpark.

Food and Beverage

Food handling and preparation will be in accordance with FDA Best Practices. A limited menu will be available, and all items will be pre-packaged. All condiments will be individually packaged, and utensils will be pre-packaged and disposable.

Disinfection

Ballpark staff will regularly disinfect surfaces including handrails, tables, and other areas. Every restroom will be thoroughly cleaned and disinfected prior to, during, and after each game.

Hand Sanitizing Stations

Numerous hand sanitizer stations have been added throughout the ballpark. Fans and staff are encouraged to sanitize and wash their hands frequently.

Proximity to Players

Fans will not be permitted within 12 feet of the dugouts and bullpen. The players are not allowed to have any direct contact with fans and are discouraged from signing autographs.

COVID-19 Warning

You must follow all ballpark policies, including health and safety policies, and posted instructions while in the ballpark and on ballpark grounds.

Safety Training and Protocol

Ballpark staff working gamedays have completed training on CDC guidelines, PPE, and other COVID-19 practices and protocols. Ballpark staff complete a temperature check prior to entering the ballpark.

Bag Policy

Only single compartment purses, medical bags and diaper bags will be permitted into Citizens Bank Park. Backpacks are no longer permitted.

No Smoking

Smoking is prohibited within Citizens Bank Park.