Viking Termite & Pest Control Exceeds Customers' Expectations

This Patch article is sponsored by Viking Termite & Pest Control.

Viking Termite & Pest Control is a full-service pest control organization that has been providing pest control for families and businesses for nearly 40 years. The company strives to provide the best services in order to protect the health and properties of customers through the execution of environmentally responsible methods.

Patch caught up with Bryan Cummings, regional vice president of Viking Termite & Pest Control, to learn why the pest control company is a top choice in the NJ, NY, PA, MD and DE areas:

Patch: How long have you been doing business in town or how long has the organization you represent been around in the community?

Cummings: Viking will be celebrating our 40 year anniversary in 2020. Viking was started by Ed Bradbury in Somerset County and we now have locations and coverage area throughout NJ, NY, Delaware, Maryland and Pennsylvania.

Patch: What attracted you to the line of work you’re in, and how did you get started?

Cummings: I was born into the pest control industry so to speak. My father worked for 25 years in the industry and when I was in college looking for a career, I came to work for Viking because of the relationships he built with the leadership of Viking during his time in the industry.

Patch: If you had to sum up your business mission to a stranger in five words, what would those words be?

Cummings: Continually exceed our customers’ expectations.

Patch: What’s the biggest challenge or most difficult moment you’ve faced in your job?

Cummings: The biggest challenge I have faced in my career with Viking was after 17 years in 2017, we became a part of the Anticimex Corporation. There were many challenges for us as a company to integrate new technology and procedures into our current business model. Although challenging to start, this became a positive experience that has allowed us to continue our growth in the pest control market and provide our team with new opportunities and possibilities.

Patch: What’s the most satisfying part of your job?

Cummings: The relationships I have built with my coworkers over my 20 years with Viking. I have worked with many members of my work family for 10-20 years and have been able to learn from them and grow alongside them.

Patch: How would you say your business or organization distinguishes itself from the others?

Cummings: The hard work and dedication from our employees have made Viking what it is today. We have hundreds of years of experience within Viking and utilize what we have learned to exceed our customers expectations.

Patch: What’s the best piece of advice you’ve ever been given when it comes to success?

Cummings: Never be afraid to admit you made a mistake. Use your failures to create positives and learn from the mistakes.

Patch: Are there any new projects or endeavors you’re working on that you’re extra excited about?

Cummings: On August 1, we launched our inside sales team to help provide our customers with faster response to meet their needs. We are also very excited about the SMART pest control products being created by Anticimex which is an intelligent pest control system that wirelessly monitors activity while communicating with our offices 24/7.

Patch: What special offers does Viking currently have?

Cummings: Viking offers year-round, free inspections for any pest, with a 24 hour call center. Services include free termite inspections, free Wood Destroying Insect Report (WDIR) for all yearly customers, and free general pest inspections for ants and mice. Viking also has two certified bed bug detection dogs, Hagar and Helga, who are specially trained to detect live bed bugs. Hagar and Helga give customers a peace of mind knowing their home is bed bug free!

Viking plans include year-round protection with pricing starting at starting at $36 a month. We also have special promotions for teachers, police offers and senior citizens.

Patch: Do you have any events coming up in your community?

Cummings: Viking will be participating in the following home shows. Viking is also a proud sponsor of Ray’s Kickball Tournament, for a young boy named Ray Fantel who has a diagnosis of Spinal Muscular Atrophy.

Please feel free to join us at any of the events:

• Greater Philadelphia Home Show- September 7 & 8
• Lehigh Valley Mal Show – September 27, 28, & 29
• Bucks Montgomery Home Show – October 4, 5, 6
• Ray’s Kickball Tournament – October 22
• York Home Show – November 1, 2, 3

Patch: How can Patch readers learn more about your work and business?

Cummings: Visit our website and check us out on Facebook and Twitter.