Comcast will Increase Internet Speeds for Some Eastside Customers

Starting this Thursday, Comcast’s Gigabit Internet customers will experience a speed increase from 1G to 1.2G. The company is also increasing download speeds for Performance Starter+ from 25Mbps to 50Mbps to maintain speed superiority and support customers who are working and learning remotely. In addition, upload speed will be going from 3Mbps to 5Mbps. This change will go into effect April 22 for both new and existing Performance Starter+ and Gigabit Internet customers in Washington.

Now customers will be able to take advantage of advanced WiFi technology that is capable of delivering speeds faster than one Gigabit per second (Gbps) to support the ever-increasing number of connected devices in their homes. The upgrade to the Xfinity Gigabit service is part of a national rollout that began this year. The upgrades will be made at no additional cost to customers across the state who will benefit from the new speeds.

“We know that our services play an important role in connecting communities to online resources, and we are focused on bringing the best Internet services to homes across Washington,” said Rodrigo Lopez, Regional Senior Vice President of Comcast Washington. “Through millions of dollars in statewide network investments this year and WiFi technology enhancements like these, we are helping to make our customers’ connectivity experience better than it has ever been.”

Increased internet speeds support faster connections and more capacity to support the growing number of smart home devices that are being added to home WiFi networks today and in the future. According to The Xfinity Cyber Health Report, some customers have dozens of devices in their homes. In fact, Xfinity xFi users have on average 12 devices per home, while high-end users have as many as 33 devices and added five since last year.

Comcast’s Xfinity Gigabit Internet service is delivered using Comcast’s existing network architecture and the connections that are already in most customers’ homes. In Washington state the company offers Gigabit Pro, a 2Gbps fiber-based synchronous broadband service that is twice as fast as anything else available in the residential market.

Since 2017 alone, Comcast has devoted more than $15 billion to strengthening and expanding its network – including building more than 33,000 new route miles of fiber. Every 2.5 years the company adds as much capacity to the network as it added in all the previous years combined.