Crime & Safety
Police Department Warns Residents About Criminals Posing as Utility Workers
Tactic could be used to gain entrance into unsuspecting residents' homes.

The Norristown Police Department is warning residents about criminals posing as utility workers.
On the department’s Facebook page, the police warn that criminals could knock on residents’ doors and introducing themselves from the “water company” to “check on pipes” or other utilities in order to gain entrance into their homes.
Police remind the public to be cautious when allowing workers access into their homes or businesses.
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The police want residents to remember to:
- Stop and think: Are you expecting anyone to come to your home? Remember that most utility companies won’t send a worker to your home unannounced. They usually will make an appointment before showing up.
- Ask for identification: Utility workers will always have proper identification including their picture and Utility Company name. Look for the company logo on the person’s uniform and vehicle. In most cases, all public utilities have the ability to make any checks for proper service at points outside of the home.
- Call the worker’s utility company using the directory assisted listed phone number to confirm the workers identity and work order. If you are elderly or home alone, have the worker schedule an appointment for another time when you can be accompanied by another person.
- Call the police immediately and report any suspicious activity or people trying to enter or moving around your or your neighbor’s home.
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