Comcast Opens New Xfinity Retail Store in Totem Lake

Comcast today has opened a new Xfinity store in the Totem Lake neighborhood of Kirkland to meet the growing needs of its local customers. Located at 12632 Totem Lake Blvd. NE – Ste. 142 in Kirkland, the 2,852 square foot store offers Comcast’s industry-leading consumer product products and services.

Customers at the new Xfinity store will find a welcoming and modern retail environment that highlights the complete line of Xfinity Home and Comcast Business technology offerings, including Xfinity Mobile, Xfinity X1, Xfinity Home and Xfinity Internet. For local businesses interested in utilizing the latest in internet and technology solutions, the store also has a dedicated space for Comcast Business customers and prospects to discuss their business technology needs with an expert.

“Our goal is to provide an exceptional experience in every interaction. That starts with conveniently located stores and we’re pleased to open our latest location in Totem Lake,” said Vicky Oxley, Vice President of Marketing and Sales, Comcast Washington. “Customers want to enhance their internet, entertainment and technology experiences and they now have another great location to find the right solution.”

As a part of Comcast’s focus on the health and safety of customers and employees, retail store staff will uphold the highest standards of sanitization and cleanliness, and use methods recommended by public health authorities. All surfaces are wiped down regularly, and the store is equipped with social distancing signs and Plexiglass barriers to support safe interactions between employees and customers. Xfinity retail employees follow Washington state workplace safety guidelines by wearing a mask or face covering while on the job and requiring that all customers wear facial coverings when in stores.

The new Xfinity store is the latest example of the company’s investment made in Washington state. Comcast invested approximately $2 billion in its network technology and infrastructure statewide in the past six years. Comcast has 23 Xfinity retail locations throughout Washington and employs approximately 4,200 people across the state.

Store Information

Owned and operated by Bridge Locations, the Xfinity branded partner store in Totem Lake is open Monday through Saturday, 10:00 a.m. – 8:00 p.m., and Sunday, 11:00 a.m. – 6:00 p.m. Customers are encouraged to book appointments in advance by visiting www.xfinitystores.com. Customers can check the status and hours of their local store, learn more about how they can manage their services online and about customer support by visiting Xfinity.com/prepare.