Rideshare Driver Wants Uber To Require Rider Verification After Being Beaten, Robbed Of Car

By Andrew Ramos, CBS Chicago

Updated on: March 6, 2025

A grandmother from Chicago's northern suburbs is recovering from a brutal attack while she was on the job for Uber.

Melissa, who asked to be identified only by her first name, said her passengers, four young men, violently attacked her before stealing her car. She said the attack could have been avoided with a simple setting change in the Uber app.

It's a setting she and many other rideshare drivers said puts them in danger, where they have no idea who is entering their car, because passengers don't need to verify their identity.

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